Field crews, technicians and contractors don’t come to headquarters, and their qualifications can’t wait for the next scheduled session. Deliver safety, procedure and equipment training on mobile, with every completion written back to Salesforce.
Distributed teams, expiring qualifications, zero visibility.
The people doing the physical work, installing, repairing, inspecting, are the hardest to train and the most critical to certify. Classroom sessions pull them off the road for a day. Paper records lag reality. And when a contractor’s habilitation lapses, someone usually finds out during an incident review.
Works on mobile
Sign-off on completion
Safety and procedure paths assigned on onboarding, internal crews via Salesforce, contractors via Experience Cloud.
Mobile-first modules, video, SCORM, quick quizzes, done between jobs, not instead of them.
A procedure or regulation changes: the affected crews get the module the same day, with completion confirmed by quiz.
Certifications carry expiry dates, renewal training fires automatically, and no one works unqualified.
When training records are Salesforce records, dispatch and field service logic can use them.
Assignment rules can check certifications before a work order is routed, the qualified technician gets the job.
Third-party crews train through Experience Cloud with login licensing, thousands of occasional users, no named seats.
Who is qualified on what, where, until when, one dashboard across employees and contractors, always current.
Safety-critical knowledge, provable at any moment.
Safety habilitations for grid crews and contractors, renewed before they lapse.
Accredit installer and contractor networks nationwide, before the first work order.
Service technicians certified on every machine generation, with mobile learning on site.
Bring your qualification matrix, we’ll show it live, mobile included.
