The Salesforce LMS that runs inside your org

A learning management system that runs on the Salesforce Platform rather than beside it. Courses, enrolments, completions and certifications are records in your own org, so they obey your sharing rules, trigger your Flows and appear in your own reports. The alternative, an external platform joined by a connector, keeps that data in the vendor database and sends a summary back.

No. Trailhead teaches Salesforce itself and cannot host your content. Sales Enablement, formerly myTrailhead, was announced for retirement in 2026, and its successor Sales Programs is a seller enablement product without a SCORM runtime or certification management. The AppExchange is the sanctioned route to a general-purpose LMS.

Four answers, in writing. Where a completion is stored. Whether a second user directory is created or your Users and Contacts are reused. Whether a completion can trigger a Flow with no middleware. Whether reporting runs in your dashboards or in an exported copy. Native answers all four from inside the org.

In your org, under the security model your team already reviewed: your sharing rules, your field-level security, your encryption and your data residency commitments. Nothing has to be replicated to a vendor platform for training to work.

With the report builder you already use. Because enrolments and completions are standard records, training joins Opportunities, Cases and Accounts in the same report, without an export or a BI connector in between.

A per-user subscription on top of the Salesforce licences you already own, with no connector or middleware line. External learners are covered by Experience Cloud licences, sold per member or per login. The pricing page breaks down both.