Three facts settle this page. myTrailhead, renamed Sales Enablement with Enablement Sites in February 2022, was announced for retirement on March 17, 2026, in Salesforce help article 002475099. Existing subscriptions are honored until each service end date, with terms ending on a rolling basis through 2026 and 2027. And the headline successor, Sales Programs, is not an LMS, by Salesforce's own published description.
If your team built training on it, your questions are practical: when access ends, how the export works, what the export leaves behind, and what to move to. This article answers all four. It is the migration companion to the complete guide to running an LMS inside Salesforce, which covers the destination architecture in full.
- Sales Enablement (formerly myTrailhead) was announced for retirement on March 17, 2026. Subscriptions run to their service end dates, rolling through 2026 and 2027.
- Salesforce recommends exporting content from 90 days before term end: Backpack ZIPs per item, plus a bulk export of all site content (Spring '23 release note).
- The export contains content source files only. Completions, badges, points, and assignments are not in it. Archive your Trail Tracker reports before disconnection.
- Sales Programs, at $100 per user per month billed annually, is seller enablement. Salesforce's pricing page says it "integrates directly with outside applications and systems, like your LMS or CMS".
What myTrailhead actually did, and what is ending
What is ending is Salesforce's product for publishing your own training in the Trailhead format. myTrailhead let companies build custom trails, modules, quizzes, and trailmixes under their own branding, in multiple languages. Learners earned badges and points. External audiences, like partners and customers, could learn through Experience Cloud. Completion tracking lived in the Trail Tracker app, which wrote records inside your Salesforce org.
The lineage matters for finding your own contract. In February 2022, myTrailhead became Sales Enablement, and its content sites became Enablement Sites. On March 17, 2026, Sales Enablement was announced for retirement in help article 002475099. The wind-down is contractual, not abrupt: subscriptions are honored until each service end date, and terms end on a rolling basis through 2026 and 2027. Salesforce recommends exporting your content starting 90 days before your term ends. The 'myTrailhead' FAQ, article 000381784, was refreshed on August 19, 2026, with no change of terms documented.
What happens at term end is less formally documented. On the question, a Salesforce employee answered in the Trailblazer Community that "the myTH environment will likely be disconnected from your SF instance and become inaccessible". That is a forum answer, not official documentation. It is also the only public answer we could find, which is why the export window deserves respect.
Is Sales Programs an LMS?
No. Sales Programs is a seller-enablement product inside Sales Cloud, and a good one for that job. At $100 per user per month, billed annually, it ships Program Builder, Milestones, a Guidance Center, Enablement Analytics, and In-App Coaching. It builds ramp and revenue programs where sellers work, measured against outcomes.
Salesforce settles the LMS question itself. The Sales Programs pricing page states that it "integrates directly with outside applications and systems, like your LMS or CMS, to help you connect your data". A product positioned to integrate with your LMS is, by its own definition, not your LMS. Nothing in its published feature set documents a SCORM runtime, certification management, or hosting for external learner audiences.
The retirement article names "Sales Programs and Partner Tracks with Enablement" as the successors. Partner Tracks addresses partner-facing enablement separately, inside Partner Ecosystem Management, Salesforce's Partner Cloud tier listed at $50 per member per month. Neither product replaces what teams used Enablement Sites for: publishing structured learning to internal and external audiences. If your audiences include partners or customers, the partner and customer academies guide covers that requirement, and the hub guide maps the full category.
The comparison: retiring product, successor, and a full LMS
The table below compares what is retiring, what succeeds it, and what a full Salesforce-native LMS provides. Every cell reflects documented capabilities; "Not documented" means Salesforce's published material does not describe the capability.
| Capability | myTrailhead / Enablement Sites (retiring) | Sales Programs (successor) | A full Salesforce-native LMS |
|---|---|---|---|
| Custom content publishing | Yes: trails, modules, quizzes in the Trailhead format | Program content built in Program Builder, for sellers | Yes: courses, paths, and uploaded media as records in your org |
| Quizzes and assessments | Yes, inside modules | Not documented; progress runs on Milestones | Yes: quiz engines with scoring, attempts, and question banks |
| Badges and certificates | Badges and points on completion | Not documented | Badges and generated certificates, stored as records |
| Certification management | Not documented | Not documented | Yes: expiry, recertification, and audit trail |
| SCORM | Not documented | Not documented | SCORM 1.2 and 2004 playback |
| External audiences | Yes, via Experience Cloud | Internal sellers; Partner Tracks ships in Partner Ecosystem Management ($50/member/month) | Yes, via Experience Cloud sites in the same org |
| Completion tracking | Via the Trail Tracker app, as records in your org | Enablement Analytics on program outcomes | Completions as records in your org, reportable natively |
| Content export | Backpack ZIPs per item (50 MB), plus a bulk site export (Spring '23) | Not applicable to this migration | Your content and records live in your own org |
One test cuts through the table: where does a completion live? Trail Tracker's answer was in your org, and that answer is worth keeping. The native versus integrated comparison shows why it decides your security, automation, and reporting for years.
Migrating out: the checklist nobody published
Five steps take you from a live Enablement Site to a safe migration. The third one is the step no other page covers.
1. Inventory the site. List every trail, module, quiz, and trailmix, plus the audiences that consume them. Flag external audiences on Experience Cloud separately, because they constrain which successor platforms qualify.
2. Export from 90 days before term end. Salesforce also shipped a bulk export of all site content, per a Spring '23 release note titled "Export All Enablement Site Content with a Few Clicks". The Backpack in Trailmaker remains the per-item path: each item downloads as a ZIP of source files, with a 50 MB limit per item. Mind the documented catch: "Downloading the trail alone doesn't download the modules within it". Export modules individually and rebuild trail structure from your inventory.
3. Archive learner data before disconnection, because the export doesn't contain it. The export carries content source files only. Completions, badges, points, and assignments are not in it. That history lives in Trail Tracker records inside your org. Whether those records survive the disconnection at term end is not documented; the community thread above does not answer it. Plan as if they don't survive: run your Trail Tracker reports now, export them, and archive the underlying records while everything still works.
4. Choose the successor with the completion test. Ask every candidate where a completion lives, in writing. If the answer is a record in your org, your Flows, reports, and sharing model keep working on learning data, as they did with Trail Tracker. Full disclosure: I build Daniwoo, a native LMS, so I hold a position here. The LMS RFP kit packages the vendor questions either way.
5. Rebuild the baseline. Recreate current certifications and completion states in the new system from your archived reports, so learners don't restart from zero. Decide the architecture first: the native versus integrated guide is the arbitration.
FAQ
What was myTrailhead and what happened to it?
myTrailhead was Salesforce's paid product for publishing your own training in the Trailhead format: trails, modules, quizzes, and badges under your branding. In February 2022 it was renamed Sales Enablement, with Enablement Sites. On March 17, 2026, it was announced for retirement in help article 002475099. Subscriptions are honored until each service end date.
When does myTrailhead actually shut down?
There is no single shutdown date. Each subscription runs until its own service end date, with terms ending on a rolling basis through 2026 and 2027. Salesforce recommends exporting content starting 90 days before your term ends. The 'myTrailhead' FAQ was refreshed on August 19, 2026, with no change of terms documented.
What replaces myTrailhead?
Salesforce's retirement article names "Sales Programs and Partner Tracks with Enablement" as successors. Sales Programs covers internal sellers at $100 per user per month, billed annually. Partner Tracks ships in the Partner Ecosystem Management tier at $50 per member per month. Both are enablement products; neither is a general-purpose LMS, so many teams also evaluate the AppExchange path.
Is Sales Programs an LMS?
No. It is seller enablement inside Sales Cloud: Program Builder, Milestones, Guidance Center, Enablement Analytics, and In-App Coaching. Salesforce's own pricing page says it "integrates directly with outside applications and systems, like your LMS or CMS, to help you connect your data". A product that integrates with your LMS is not positioned as your LMS.
How do I export my myTrailhead content?
Two paths. The Backpack in Trailmaker exports each item as a ZIP of source files, with a 50 MB limit per item, and downloading a trail alone doesn't include its modules. Salesforce also shipped a bulk export of all site content, per a Spring '23 release note. Start from 90 days before your term ends.
What happens to learner completion data and badges?
They are not in the export, which contains content source files only. Completion history lived in Trail Tracker records inside your org, and whether those records survive the disconnection at term end is not documented. Run and archive your Trail Tracker reports before your term ends, and plan as if the records don't survive.
Can free Trailhead replace myTrailhead?
No. Per Salesforce's FAQ, "myTrailhead and Trailhead are two different tools". Trailhead teaches Salesforce skills and does not host your content, so your product training, compliance courses, and partner certifications cannot move there. Keeping your own published content requires a platform that hosts it, which is the job of an LMS.
Conclusion
The dates are set, the export is documented, and the successor is an enablement product, not an LMS. The step nobody else has written down is the learner data: archive your Trail Tracker reports before disconnection, because the content export will not save them. The rest is a normal LMS selection, and the complete Salesforce-native LMS guide walks the decision.
If your term end date is inside the next twelve months, book a demo and bring that date. We'll map the export window, the data archive, and the rebuild against it.
Bring your term end date
We'll map the 90-day export window, the Trail Tracker archive, and the rebuild against your actual contract clock.
Book a demoAbout the author. Brice Mbouani is the founder of Daniwoo and a Salesforce engineer. He designed and built the Salesforce-native learning platform this series is drawn from, which runs in production orgs at organizations including KPMG. The migration mechanics in this article come from working those transitions with Salesforce-centric teams.
